N1 Solutions & Technologies

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Privacy

PRIVACY POLICY - N1 Solutions and Technology

Last updated: April 2026

1. Data controller

In compliance with Regulation (EU) 2016/679 (RGPD) and Organic Law 3/2018 (LOPDGDD), we inform you that the data controller of your personal data is:

Company name: N1 Solutions and Technology Address: Calle Luis I, 60, Madrid, CP 28031, Spain Contact email: privacidad@n1soluciones.com Website: https://n1soluciones.com

2. What data we collect

We collect the following personal data based on how you interact with us:

Through the contact form and free audit:

  • Name and surname
  • E-mail address
  • Phone number or WhatsApp
  • Name of the company
  • Website and social media profiles

Through email communications:

  • E-mail address
  • Email interaction data (opens, clicks)

Through the website:

  • IP address
  • Navigation data through cookies (see section 7).

3. What we use your data for

We process your data for the following purposes:

  • Provision of contracted digital marketing, SEO, SEM and web development services.
  • Sending of the free diagnostic and the requested audit report
  • Commercial communications about our services, always with your prior consent.
  • Customer relationship management
  • Compliance with legal and fiscal obligations

4. Legal basis for processing

The processing of your data is based on:

  • Execution of a contract - when you order a service from us
  • Legitimate interest - for B2B canvassing in accordance with Article 6(1)(f) of the GDPR
  • Consent - to send commercial communications
  • Legal obligation - for compliance with tax and accounting obligations

5. How long we keep your data

  • Active clients: throughout the business relationship
  • Leads and prospects: maximum 2 years since last contact
  • Tax and accounting data: 5 years under Spanish tax law
  • Requests for information: 1 year if you do not become a customer

After these deadlines, the data will be securely deleted.

6. Who we share your data with

We do not sell or give your data to third parties. We only share it with:

  • Technology service providers necessary to operate our business (email marketing platforms, CRM, analytics tools), all with adequate data protection guarantees.
  • Public administrations where there is a legal obligation
  • Mautic / N1 Flow - marketing automation platform installed on our servers

All our suppliers are located in the European Union or have appropriate international transfer mechanisms in place.

7. Cookies

Our website uses own and third party cookies to:

  • Analyse web traffic (Google Analytics)
  • Remember your browsing preferences
  • Measuring the performance of our campaigns

You can manage or reject cookies at any time from your browser settings. For more information, please see our Cookie Policy.

8. Your rights

You have the right to:

  • Access - know what data we process about you
  • Correction - correcting inaccurate data
  • Suppression - request deletion of your data
  • Opposition - object to processing based on legitimate interest
  • Limitation - restrict treatment in certain circumstances
  • Portability - receive your data in structured format

To exercise any of these rights, please write to us at privacidad@n1soluciones.com indicating your name, email and the right you wish to exercise. We will respond within 30 days.

If you consider that the processing is not in accordance with the regulations, you can lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.

9. Data security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss or alteration, including encryption of communications (SSL), restricted access to systems and regular backups.

10. Changes to this policy

We may update this policy from time to time. We will notify you of relevant changes by email or by means of a prominent notice on the website. The date of last update appears at the top of this document.

11. Contact

If you have any queries about the processing of your data:

Email: privacidad@n1soluciones.com Address: Calle Luis I, 60, Madrid, CP 28031, Spain